Concept: conflict management
Back to the glossary indexConflict management refers to Coaching-Context on the ability to recognize, address and constructively resolve conflicts. Conflict management includes Development of strategies and techniques to deal with conflicts in personal and professional environments. It includes the ability to identify conflicts early, to listen actively, to understand different perspectives and to strive for win-win solutions. Conflict management also involves fostering open communication, dealing with emotional responses, and mediating between different parties. The aim of conflict management is to reduce conflicts, improve cooperation and create a harmonious and productive environment. It enables coachees to use conflicts as an opportunity for personal development and to strengthen relationships.
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